Primo help

A guide to the library discovery search system

My Library Account

My Library Card consists of the following tabs, which enable you to view the contents of your library card and perform library services, such as renewing a book or canceling a request:

  • Overview – Displays a summary of each of the tabs to allow you to see if any action is required.

  • Loans – Displays all of your current and outstanding loans.

  • Requests – Displays all of your current requests.

  • Fines & Fees – Displays all of your current fees and fines.

  • Blocks & Messages – Displays all general messages and any blocks that may prevent you from accessing services in the library.

  • Personal Details – You can tailor the user interface so that it reflects the way you usually search


Account Alerts

The following types of notifications appear in My Library Card:
  • Loan due or overdue LoanDueIcon.png – This notification indicates that a borrowed item is almost due or overdue.
  • Hold ready RequestReadyIcon.png – This notification appears when a requested item is ready for pickup.
  • Blocks or messages MessageBlockIcon.png – This notification may indicate that a particular activity has been blocked or that the library has sent a message.
  • Fines and fees FineFeeIcon.png – This notification indicates that the user has incurred a fine or a fee.